Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3-5 business days. Orders may or may not be shipped or delivered on weekends or holidays depending on carrier. Please allow 1-3 business days for tracking information if not immediately available.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipment to P.O. boxes or APO/FPO addresses
Solar Energy Giant ships to addresses within the U.S., Solar Energy Giant does not ship to P.O. Box and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Most packages are shipped via UPS or FedEx. You could contact FedEx: 1(800) 463-3339 or UPS Domestic: 1-888-742-5877 for further shipping information. The estimated delivery time is 7-10 business days.
Damages
Solar Energy Giant is not liable for any products damaged or lost during shipping. If you received your order damaged or lost your package, please contact us within 5 days at contact@solarenergygiant.com
International Shipping Policy
We currently do not ship outside the U.S.
Shipment processing time
All orders are processed within 3-5 business days. Orders may or may not be shipped or delivered on weekends or holidays depending on carrier. Please allow 1-3 business days for tracking information if not immediately available.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipment to P.O. boxes or APO/FPO addresses
Solar Energy Giant ships to addresses within the U.S., Solar Energy Giant does not ship to P.O. Box and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Most packages are shipped via UPS or FedEx. You could contact FedEx: 1(800) 463-3339 or UPS Domestic: 1-888-742-5877 for further shipping information. The estimated delivery time is 7-10 business days.
Damages
Solar Energy Giant is not liable for any products damaged or lost during shipping. If you received your order damaged or lost your package, please contact us within 5 days at contact@solarenergygiant.com
International Shipping Policy
We currently do not ship outside the U.S.